EKKO and your bank
What EKKO can see and do when you connect your bank through Akahu, how long it lasts, and how to switch it off. Read this before connecting.
Last updated 8 October 2026
The short version
This is a summary so you can read it in a minute. The sections below are the ones that count, and they are all on this page - nothing is folded away.
- You sign in with your own bank, never with EKKO. EKKO never sees your bank login.
- EKKO reads your balances and transactions to run the weekly check and to show you your money on Home. It can never move money from your bank.
- The connection keeps going until you switch it off, delete your account, a Free plan’s 12 weeks are up, your Plus plan ends after your free weeks, or your bank switches it off.
- Switch it off any time from Your bank in the app or at my.akahu.nz. It ends straight away.
1. What Akahu is
Akahu is Aotearoa New Zealand’s open finance platform. It is a secure bridge between apps like EKKO and your bank. EKKO connects through Akahu’s Enduring Connectivity, a read-only connection. EKKO’s own formal accreditation path - including whether it involves Aotearoa New Zealand’s Consumer Data Right (CDR) framework - is still being finalised and is not yet settled.
When you connect your bank, you never give your login to EKKO. Akahu shows you a secure sign-in page from your own bank, and you sign in there. EKKO never sees your username, password or any other login detail.
2. Which Akahu service EKKO uses
EKKO uses Akahu’s Enduring Connectivity, the service built for personal-finance apps. It lets EKKO read your account balances and your transaction history. EKKO does not start transfers or move money of any kind.
EKKO does not use Akahu Apply, a separate service for lenders (affordability checks and credit scoring). EKKO is not a lender and never checks you for credit.
Akahu does not calculate anything for EKKO. Your weekly savings target is not worked out from your bank at all: you choose the amount yourself when you start a game, and nothing EKKO reads from your bank changes it.
3. How long the access lasts
This is ongoing access, not a one-off look. Once you connect, EKKO can keep reading the balances and transactions listed below for as long as the connection stays open. It does not run out on its own, and it keeps working between games.
Five things end it:
- Disconnecting it yourself, at any time, from Your bank in the app or directly with your bank.
- Being on the Free plan once its 12 weeks of bank connection are up. EKKO emails you about a week before, never less than six days, and waits for any game you are playing to finish first.
- Your Plus plan ending, once your free weeks are up, whether you cancel it or a payment doesn’t go through. If no game is running, the connection ends straight away. If one is, it ends after that game, the same way as on Free.
- Deleting your EKKO account. An account a game was checked against stays as a blank entry, with no name.
- Your bank switching it off. EKKO tells you in the app when that happens.
4. What EKKO can and cannot see
EKKO can see
- Your account names and types, like “Kiwibank Savings”, and the name of the bank each one is with.
- Your account balances - updated whenever your bank sends new figures, usually once a day, and read when you open Home, Budget or Your bank, once a day for the reminder email, and at each weekly check. When you open Budget, EKKO asks your bank for new figures first.
- Your transactions, including shop names like “BP” or “Pak’nSave”, the amount, the date and the category. EKKO can read them through Akahu. Home shows you totals made from them - money in and out each month, and where your money went in a month you pick, by kind and by shop: each shop’s name and logo, how many times you paid there and the total. Money you sent to people shows by the words you typed when you paid. The Budget page shows your next payday, who your regular pay comes from and about how much it is, the bills and subscriptions due before it or on the day and what is left until then, and your subscriptions, with what each costs a month and the business’s logo. It counts payments your bank and Akahu have named as a bill or a subscription, like a direct debit or a gym, and payments that repeat that they haven’t named, on a line of their own that you can remove. It does not ask you about any payment. It also shows your last four weeks as money in and out a week, by kind and by shop, and the loan repayments your bank shows, with what is left on any loan or card account you connected. No screen lists your transactions one by one (a shop or person you paid only once shows that one amount, with no date), except the one-page budget you can download from the Budget page: when you press the button, EKKO reads every payment in your connected accounts over the last 30 days and sends them to your phone, which makes the page. EKKO does not keep it or send it anywhere else. The totals and the lists are worked out each time you look and are not saved. EKKO holds what it reads from your bank in the server’s memory, not its database, usually for no more than an hour. Home also shows each of your accounts on its own tab, by the name your bank gives it, with its balance and its own money in and out. Loans and credit cards are not shown there. The weekly check uses them for one thing: money that moves in or out of your savings account after 5:30pm does not count for that week, so EKKO reads those transactions to leave that money out. None of it sets your savings target.
- Whether your Akahu connection is switched on or not.
EKKO cannot see
- Your bank login - ever.
- Card numbers, PINs or CVV codes.
- Your account numbers, or the name and address your bank holds for you. EKKO does not ask Akahu for them.
- Accounts you have not chosen to link.
- Anything from banks or accounts you have not connected.
5. What EKKO uses it for
- The weekly check. Once a week at 5:30pm Aotearoa time, EKKO reads the balance of the one savings account your game watches and compares it to your line. It also reads that account’s transactions, so money that moves in or out after 5:30pm does not count for that week. Your result shows in the app.
- Home. Your balances, your money in and out each month, where your money went in a month you pick, by kind and by shop, the money you sent to people, each account on its own tab, and your savings line, which is drawn from one bank total a week.
- Budget. Your next payday and who your pay comes from, the bills and subscriptions due before it, what is left until then, your money in and out a week, your subscriptions each month, the loan repayments your bank shows, and your one-page budget with the last 30 days of payments when you ask for it. EKKO shows the numbers; it never moves your money.
- A reminder email before a check, with your savings balance and how much is left to reach your line.
- Your Discipline number, on Home, is worked out from the weeks you hit, missed or were not checked, and what you saved in each week you hit, counted only up to the Beginner weekly amount. It never uses how much money you have in your bank.
6. What EKKO can and cannot do
EKKO can
- Read the balances of the bank accounts you connect.
- Read your transactions through Akahu, for the things in section 5.
EKKO cannot
- Move money from your bank account.
- Read any account you have not linked.
- Store or share your bank login.
- Do anything you have not agreed to. The weekly check and the daily reads run on their own, because you agreed to them when you connected.
7. How to disconnect your bank
You can disconnect at any time, and it happens straight away:
- Sign in at ekko.nz and open Your bank.
- Press Disconnect bank.
- Confirm. Your connection ends immediately.
You can also end it directly with Akahu at my.akahu.nz.
8. What happens when you disconnect
- EKKO’s access ends straight away. EKKO asks Akahu to cancel the access key and deletes its own copy of the key either way. EKKO cannot read anything from your bank again unless you connect it again yourself.
- Your connected accounts are switched off in EKKO straight away, so nothing keeps syncing and no screen keeps showing you as connected.
- Your EKKO account stays open. You keep your game history, your streaks and the weekly bank totals that draw your savings line on Home. No new totals are added until you connect again.
- If you are in a game, disconnecting does not end it - but those weeks are skipped, not checked. EKKO will not judge a week against a balance it cannot read. The first skipped week does not count against you. In a Battle Royale, if EKKO cannot read your bank for a second week in a row, that week counts as a miss and uses a lifeline, and so does each week after it until you reconnect. Reconnect and the game carries on.
- What is kept is the record of the game itself - the name of each account you connected, the bank it was with, the last balance EKKO read from it, and the balances EKKO recorded at each check that has already happened. That is your own history, and it stays so you can see and question any week. Delete your account and the names are removed, but game results are kept for at least 7 years.
- Your bank balances are never touched. EKKO only reads - disconnecting does not move any money.
9. What is kept after you disconnect
The record of each weekly check (your balance at the time, your line, and the result) is kept for at least 7 years from the day of each check, so any result can be questioned and checked.
That record holds the balance on the day of each check only - not ongoing live data. Disconnecting stops every future read.
10. Who to ask
About your data or your bank connection with EKKO: chow@ekko.nz
About how Akahu handles your data: hello@akahu.nz, or read Akahu’s privacy notice.
Something not clear?
How EKKO keeps it safe is in Security. Everything EKKO holds about you is in Privacy.
Email chow@ekko.nzGame rules · Terms · Privacy · Security · Your bank · Help
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